Optimize

Reduce costs in your IT service provider contracts and inject agility to make them evolve easily.

  • – Assess current IT service contracts
  • – Raise awareness about market standards and trends incl. service and pricing models
  • – Rescope and renegotiate
  • – Variabilize costs
  • – Define instruments to inject agility

Fee based on quantitative (savings) and qualitative goal achievements

Improve

Institutionalize and manage continuous improvement in your IT outsourcing and partner contracts.

  • – Raise awareness on market standards, best practices and trends 
  • – Assess current status (health check) and discuss priorities
  • – Define and negotiate targets
  • – Follow-up on implementation 
  • – Quarterly progress reviews

Annual fee based on goal achievement

Service

Manage relationship with one or several IT service providers

  • – Define and implement service management processes
  • – Establish steering and set KPIs
  • – Monthly service reviews with the provider
  • – Quarterly service reports to the management 

Monthly fee based on quantitative (savings) and qualitative goal achievements  (depends on scope)